Frequently Asked Questions

How are you different from other programs in the area?

We offer top notch facilities which we fully operate, excellent lodging options, wonderful all you can eat meals, customized schedules, special parent rates, and excellent customer service throughout your entire trip. In addition, our area offers an abundance of spring training games, amusement parks, and award winning beaches.

When are deposits due?

Deposits are due by November 1st. Deposits received after this date will be subject to hotel and space availability.

When is full payment due?

Full payment is due 30 days prior to arrival. The payment Due Date will be listed at the top of your final invoice.

Are taxes included in the packages?

No. Taxes are indicated on the proposal and final invoice as a seperate cost. We strongly suggest that you obtain a Florida Tax Exemption Certificate. This will provide tax exemption for van and hotel costs. It is good for 5 years and easy to do. Download the form from our website, have your school finance office complete and mail, and you should receive your tax exemption certificate within a few weeks. Fax or mail a copy to us and bring one with you for van rental.

What is the difference between the packages?

We offer a variety of packages to fit any budget. Packages differentiate based on location to the beach and hotel type.

Do you assist with van and car rentals?

Yes. We have partnered with West Coast Vans, Thrifty, and Dollar Rental for van and car rental for teams and parents. Check out our “Parents and Fans” page and “Flights & Vans” page for more information.

Do you book flights?

No, we do not book flights but we do offer a webpage that includes the airline group reservation numbers and flight patterns. Please see our “Flights & Vans” page for more information.

What are the most convenient Airports near your program?

Tampa International Airport (TPA) is our main airport. Some teams have flown into St. Petersburg/Clearwater Airport. Please see our “Flights” page for more information.

Can you explain the meal plan?

Yes. Our meal plan covers two meals a day, usually breakfast and dinner. For Inland packages, a full all you can eat breakfast buffet is served at the hotel itself. For beach packages breakfast is served at Baseball City. All Dinners are served at Baseball City. We receive many compliments on the variety and quality of food served.

Are there places to eat within walking distance?

Yes, most hotels have fast food or restaurants with in walking distance. The exception is the Magnuson which offers several eating options on the premises but does not have any places to eat with in walking distance outside of the resort.

Can I pay with a credit card?

No. We only accept personal checks, school checks, or money orders.

How are schedules created?

Once we have all our team commitments, schools are paired by school size, competition level, and trip time frame. Coaches schedule requests are also taken into consideration.

Do you have special rates for parents?

We recognize that Parents are an important part of the success of our program. We have created a special “Parents & Fans” page with a list of recommended hotels and a map to help locate hotels that fit Parents’ needs. Parents are also welcome to use our corporate discount for car rentals. Please visit our Parent & Fans web page for more information.

Can you describe the game and practice facilities for Baseball?

Yes. We offer top notch facilities. We fully operate the Tampa Bay Rays former Spring Training Complex (Baseball City Complex). Our privately operated facility contains all of the amenities of an MLB-style baseball complex including indoor hitting center, weight room, club house. And the fields have all of the hitting screens and hitting shells for practices and on-field batting practices.

Can you describe the game and practice facilities for Softball?

Yes. The Eddie Moore Softball Complex is a beautiful facility hosts major college tournaments prior to our softball spring training, and other elite events throughout the year.

Do we need to bring our own coolers, balls, ice?

Baseball City is fully equipped with coolers, water, and ice. However we suggest you bring a cooler just in case for use at facilities that may not be equipped. All teams are required to bring one box of game balls. Water in water coolers and cups are provided (at no charge) for the players and coaches during the games at the dug outs at the Baseball City Complex. Bottled water, sports drinks and soda are available for purchase at the concessions stands.

Do you have a trainer on site?

No, but we can provide one at an additional cost if requested.

Do you have Scouts that attend the games?

Professional and College Scouts sometimes attend the games depending on players that they are “following” for their respective organizations.

What is the competition level like?

Competition always depends on the teams that are participating during your stay. Weeks before and after Easter bring the most teams. We do pull from local teams on occasion.

Can you explain the surcharges for rooms with less then 4 players?

Yes. If a team has an odd number of players that result in more than one room having less than 4 players, then an automatic surcharge kicks in the cover the cost of the rooms not filled to capacity.

Are the facilities fully equipped for games and practices?

Yes. Baseball City and Madeira Beach Softball Complex are fully equipped for games and practices. Baseball City has ALL of the amenities of a professional training facility including roll out cages, field screens, indoor and outdoor batting cages, etc. Madeira Beach Softball Complex has outdoor cages and batting screen.

What else is there to do in the area?

In addition to plenty of Professional and College Spring Training that goes on in our area, we also offer Award winning beaches, Bush Gardens and Adventure Island, Miniature Golf, and Go Carting, and a variety of Shopping and Dining.

Do you offer a referral discount?

Yes, if you recommend another baseball or softball team that has not participated in our program before, you will receive a credit the cost of a Coaches trip up to $500.00.

What is your cancellation policy?

As stated on your registration form, our cancellation policy states that Teams that submit a deposit, but are unable to attend, will receive a refund in the amount of 50% of their initial deposit. Written cancellation notice must be given prior to January 15 in order to receive a 50% refund of the deposit. Teams that cancel after January 15 will not receive any deposit money back

Do the hotels offer roll out beds?

Yes. Most hotels offer rollouts, however they are issued on a first come first serve basis and usually a cost of $15-$20 per bed per night is issued. This cost is not included in the Tampa Bay Spring Training package price and payment is the responsibility of the Coach.

What is the proximity of the hotels to the beach, training facilities, and meals?

Facilities and hotels are within an 8 mile radius. Please visit the site map on our facilities page for more information on lodging, meal, and baseball facilities.

When are room lists due?

Room lists are due 30 days prior to arrival. Depending on your hotel choice.

How many Players and how many Coaches to a room?

The most cost effective option is to have 2 Coaches to a room and 4 Players to a room. However we can accommodate a single Coach room and rooms with 2-3 players at an additional cost. Note: We have an option for the 3 Coaches to a room at a discounted rate.

What laundry facilities are available?

Most of our inland hotels offer laundry service. Just ask the front desk. This cost is separate from your package and will need to be paid independently. There is a coin laundry next to the Dolphin Resort called Washboard Beach Coin Laundry 6350 Gulf Boulevard, St Pete Beach, FL 33706-3718 (727) 360-0674. This is a good option for beach packages.